Knowledge Base

Frequently Asked Questions

Everything you need to know about Yoneck software, billing, student onboarding, and mobile attendance.

Getting Started

What is Yoneck and who is it for?

Yoneck is a cloud-based sports academy management system designed for academy owners, directors, and head coaches. It streamlines student rosters, KYC documents, fee collections, batch scheduling, attendance marking, and tournament hosting.

Do I need any technical skills to set up Yoneck?

Not at all! Setting up an academy takes less than 3 minutes. You simply register, select your sports, add batches, and invite your coaches or students.

What happens during the 3-Month Free Trial?

You get unrestricted access to the core features for 3 full months without entering a credit card. No hidden charges or automatic lock-ins.

Fees & Online Payments

How does Yoneck handle online fee collection?

Yoneck integrates with Razorpay, allowing guardians to pay tuition fees directly via UPI, Debit Cards, Net Banking, and Credit Cards.

Can staff log cash or offline bank transfer payments?

Yes! Academy managers can easily record cash, cheque, or manual UPI transfers in the student due ledger.

How are automated payment reminders sent?

Yoneck identifies overdue or upcoming dues and triggers push alerts and portal notifications directly to parents.

Batches, Attendance & Guardians

How do coaches mark student attendance on field/court?

Coaches simply open the mobile-optimized web app on their phone and tap once next to each student's name.

Can parents log into a portal?

Yes! Guardians get their own mobile portal to view attendance, announcements, due fees, and tournament forms.

Can I manage multiple sports and branches?

Yes! Yoneck supports multiple sports (Football, Cricket, Badminton, Swimming, Tennis, Basketball, etc.) and branch configurations.

Have a custom question?

Our support team is ready to assist you with data migration, custom plans, or onboarding questions.